FAQs

Frequently Asked Questions

1. How do I book a Kiddypedia workshop or event?

To book a Kiddypedia workshop or event, simply visit our website, browse the available events, select the one you're interested in, and follow the booking instructions. You can also contact our customer support team for assistance, marketing@kiddypedia-inc.com or +60125586015 (WhatsApp).

2. What is the age range for Kiddypedia workshops and events?

Our workshops and events are typically suitable for children aged 4 to 10 years. However, age requirements may vary depending on the specific event. Please check the event details for age recommendations.

3. What is your cancellation policy?

You can find detailed information about our cancellation policy in our [Cancellation Policy] section. We encourage you to review this policy before making a booking.

4. How do I request a refund for a booking?

If you need to request a refund for a booking, please contact our customer support team at marketing@kiddypedia-inc.com or +60125586015 (WhatsApp). Refund eligibility and processing times may vary depending on our [Refund Policy].

5. Can I change the date or time of my booking?

We understand that plans may change. Please contact our customer support team at marketing@kiddypedia-inc.com or +60125586015 (WhatsApp), and we will do our best to accommodate your request, depending on availability.

6. How can I stay updated about upcoming Kiddypedia events and promotions?

To stay informed about our latest events and promotions, subscribe to our newsletter on our website. You can also follow us on social media platforms such as Facebook, Instagram, and Twitter for regular updates.

7. Are Kiddypedia events safe for children?

The safety and well-being of children are our top priorities. We take measures to ensure a safe and enjoyable experience for all participants. Our facilitators are trained to provide a secure and engaging environment.

8. Do you offer group bookings for schools or organizations?

Yes, we offer group bookings for schools, organizations, and other groups. Please contact our team for group booking inquiries and special rates.

9. Can I sponsor a Kiddypedia event?

If you are interested in sponsoring a Kiddypedia event, please reach out to us at marketing@kiddypedia-inc.com or +60125586015 (WhatsApp). We'd love to discuss potential partnership opportunities.

10. How can I contact Kiddypedia for further assistance?

For any questions, concerns, or requests, please contact our customer support team at marketing@kiddypedia-inc.com or +60125586015 (WhatsApp). We're here to assist you.

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